The future of travel technology is firmly rooted in HTML5, QR codes and NFC according to Ayan Banerjee, a senior consultant at the enterprise solutions and consulting firm MindTree.
In an interview at this week's Travel Distribution Summit Europe, Banerjee said that these three pieces of technology will be running everything from hotel rooms to ancillary sales very soon.
HTML5 is already providing media rich user experiences across multiple platforms and helping to augment mobile applications.
“Looking at the current mobile apps, they all give the basic functionality of booking, checking in, flight status and alerts,” said Banerjee.
“The question is how we enrich it further. At this point in time we are giving control and convenience to the traveller just during the time of travel, but are we giving services at the destination?
"When people visit places they are unfamiliar with, it is important to provide them with services to make the trip better. Read More
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